User Data Deletion Instructions

Last Updated: September 12, 2026

PMTech Water Solutions respects your privacy and provides customers with the ability to request deletion of their personal information stored in our business systems.

How to Request Data Deletion

If you have communicated with PMTech through WhatsApp or any of our other business communication channels and would like to request deletion of your personal data, please send your request by email to:

info@pmtech-eg.com

Please use the subject: "Data Deletion Request"

In your request, please provide sufficient information to allow us to identify the relevant records, such as:

  • Your name
  • Your phone number used to communicate with PMTech
  • Your company name, if applicable

Please do not send passwords, verification codes, or other sensitive authentication information.

What Data May Be Deleted

Depending on your request and applicable legal requirements, deletion may include:

  • Contact information
  • WhatsApp communication records
  • Customer communication history
  • Documents or files provided during communications
  • Other personal information associated with your customer record

Some information may need to be retained where required for legitimate business, contractual, accounting, tax, warranty, dispute-resolution, or legal obligations.

Processing Your Request

After receiving your request, PMTech may contact you to verify your identity before processing the deletion request.

Once the request has been verified, we will review and process it in accordance with applicable legal and regulatory requirements.

Third-Party Services

Some information may also be processed by third-party services used to provide our communications, including WhatsApp and Meta. Data processed independently by those services is subject to their respective privacy policies and data deletion procedures.

Contact Us

PMTech Water Solutions

Email: info@pmtech-eg.com

Website: https://pmtech-eg.com